Spinanga Casino » Help Centre

Spinanga Casino Australia online casino contact information

At Spinanga Casino, we recognise the importance of reliable support and are committed to providing our customers with exceptional service. Your satisfaction with your gaming experience and confidence in our support is our priority. On this page you will find all available ways to contact us to ensure that any questions or concerns you may have are resolved quickly and efficiently.
We recognise that the availability and responsiveness of our support team can have a significant impact on your gaming experience, which is why we provide a variety of communication channels that are available 24/7. Use one of the suggested methods below to contact us – be it phone, email, online chat or even postal mail. Our goal is to make your experience as comfortable and enjoyable as possible.

Contact Methods

Email

We place great importance on the timely and effective processing of your inquiries through email. Our support specialists are geared to respond quickly and accurately to any requests, providing you with comprehensive and detailed answers. Use this method for more detailed inquiries that may require attachments or additional documentation. Our contact email is: [email protected]

Feedback Form

We encourage you to share your feedback and suggestions through our feedback form. Your opinion helps us improve our service and offer you a more satisfying gaming experience. This form is available on our website and is a simple way to send us your comments directly. Please visit the following page to fill out the form.

Online Chat

Looking for a quick response? Our online chat is an excellent solution for instant communication with our support team. This service is available on our website at any time of the day or night and allows you to receive immediate assistance with all your questions, whether it’s navigating the site, game inquiries, or urgent technical issues. Use our online chat to connect with a support operator.

Phone

Our support specialists are available around the clock, ready to assist you with any questions or issues you may encounter during your time with us. Whether you need help with your account, have questions about deposits or withdrawals, or require technical support, our team is always on call to ensure you have the most comfortable gaming experience. Please call us at +61403599277, and we will be happy to answer all your questions.

Postal Address

If you prefer traditional methods of communication or need to send official documents, our postal address is open for all types of correspondence. We guarantee that every message will be treated with due attention and respect. This is the perfect option for sending legislative documents or official inquiries. Correspondence address: 200 George St, Brisbane City QLD 4000, Australia.

Contacts

If you have any questions or require assistance, please contact our support team. We are available to you through the following channels:

Email: [email protected]
Phone: +61 2 1234 5678
Address: 200 George St, Brisbane City QLD 4000, Australia.

We are always on call, ready to help you at any time, day or night, and offer effective solutions for all your queries.

FAQ

Welcome to the Frequently Asked Questions (FAQ) section of Spinanga Casino Australia. Here, we have compiled a comprehensive list of queries and concerns that our players commonly encounter. Whether you are new to our casino or a seasoned player, this section is designed to provide you with detailed information about registration, account management, game rules, deposit and withdrawal processes, and much more. We aim to ensure that your gaming experience is smooth and enjoyable by offering clear and helpful answers to your questions. If your question isn’t covered in this section, please do not hesitate to contact our customer support team for further assistance.

How can I register at the casino?

To register, go to our homepage, click on “Register” and follow the instructions. You will need to enter personal details such as your name, email, and contact phone number.

What documents are required for account verification?

For account verification, you will need to provide a copy of your passport or another form of identification, as well as a document proving your address, such as a utility bill.

What deposit methods are available?

We offer various deposit methods including credit cards, e-wallets, bank transfers, and cryptocurrencies. A full list of available methods can be found in the “Cashier” section on our website.

Can I play on a mobile device?

Yes, our casino is fully adapted for mobile devices. You can play your favorite games on smartphones and tablets without needing to download additional software.

What bonuses can I get after registering?

New players can receive a welcome bonus that includes free spins and a percentage increase on their first deposit. We also offer various promotions and bonuses for existing players.

How do I wager a bonus and withdraw winnings?

To withdraw funds, you need to meet the wagering requirements of the bonus, which are specified in the terms and conditions of our casino. Typically, this involves a certain number of bets that need to be made using bonus funds.

How long does it take to process a withdrawal?

The processing of withdrawal requests can take from several hours to several working days depending on the chosen withdrawal method.

Are there any limits on withdrawals?

Yes, limits depend on the chosen payment method and your status in the casino. Detailed information about the limits is available in your personal account.

What should I do if I forget my password?

If you forget your password, you can use the password recovery feature on our website, following the instructions to receive a new password via email.

How can I secure my account in the casino?

We recommend using complex and unique passwords, regularly updating them, and enabling two-factor authentication if available.

Can I set betting limits?

Yes, in your account settings, you can set limits on bets, deposits, or losses to control your spending and gamble responsibly.

How can I contact customer support?

Customer support is available 24/7 via online chat, email, or telephone. Contact details can be found in the “Contacts” section on our website.

What should I do if a game freezes during a session?

If a game freezes, we recommend refreshing the page and logging into your account again. If the problem persists, contact customer support to resolve the issue

Is gambling in your casino legal?

Gambling in our casino is completely legal for individuals over the age of 18 and in countries where gambling is legally permitted. We have all the necessary licenses and permissions that ensure our lawful operation and compliance with regulatory requirements.

Can I make a deposit using cryptocurrencies?

Yes, our casino accepts cryptocurrencies as one of the deposit methods. You can use popular options like Bitcoin, Ethereum, and others. This provides a fast, secure, and anonymous way to conduct transactions.

What range of games do you offer?

We offer a wide range of games including slots, table games, live dealer games, and specialty games. Whether you prefer classic casino games like blackjack and roulette or the latest video slots, there’s something for everyone at our casino.